Volatile, Uncertain, Complex and Ambiguous. That’s VUCA. It’s a military term for a war zone that the world’s business community has adopted to refer to the countless contingencies you try to plan for these days.
It’s been quite a week. If you’re like I am, you have re-committed yourself to “no one getting hurt on your watch.” So, the big question is, “How do we sustain this feeling of shared ownership and commitment for safety performance?”
A short time ago, we had a fire in the ceiling of our apartment’s front room. Thankfully, we’re all ok. The damage will be cleaned up and repaired and we’ll go on with our lives. Many aren’t so lucky. They don’t have fresh batteries in their smoke alarms. They don’t have fire extinguishers. Or, they don’t have an exit plan (in place and practiced) for their families.
The chances of a mega project or turnaround failing by going over schedule and exceeding budget runs as high as 70%. Want to reduce your odds of failure? The heart of the matter in managing risk is about people, values and communication. Set aside Acts of God, failed systems or changing business cases, doing these 5 things will assure a project pitfall.
On the front lines of danger, operators are the last line of defense trying to prevent accidental injuries, death and destruction. Sometimes, it seems there are forces at work actively trying to increase risks despite valiant efforts to rein in these potentially lethal, unseen influences. Catastrophes just seem to pop up when you least expect them.
Autonomy, mastery and purpose – are these the keys to motivate people to improve safety and operational performance? Mike Goddu reviews Sidney Dekker’s new book and his safe to fail approach, and reflects on how JMJ’s approach and others cause a positive process of change in safety.
One of our most experienced consultants (Gill Kernick) was deeply affected by the recent fire in the tower block in London. She works collaboratively to build the leadership capability to shape cultures and unlock potential and performance. Ensuring the voice of the front-line worker is heard by senior executives is a focus of her work, Gill has a passion for developing the leadership capability and culture needed to prevent major accidents.
Recently a worker fell from a 4.8-meter-high scaffold located just outside a process plant. He and two colleagues equipped with harnesses and prepped with a Tool Box Talk (TBT) set out to dismantle the scaffolding in fair weather. Despite being tied off, one man fell to the ground and suffered serious injuries. Fortunately, he did not die.