May 4, 2018
On the front lines of danger, operators are the last line of defense trying to prevent accidental injuries, death and destruction. Sometimes, it seems there are forces at work actively trying to increase risks despite valiant efforts to rein in these potentially lethal, unseen influences. Catastrophes just seem to pop up when you least expect them.
Are they actually preventable? And what happens if you don’t succeed in putting a stop to them?
The answers to those two questions are found in the principles of operating excellence.
You already know what usually happens after an accident: organizations issue new rules. A company-wide notice is sent via email. New posters show up in lunchrooms. Safety talks are given onsite.
These will work—until the next accident. Again, new rules are issued and procedures are updated. Yet, the cycle of accidents continues. Organizations and operators need something more than rules and procedures to prevent unpredictable accidents. That “something more” doesn’t come in an email. It comes from inside. And it can be learned.
Since the beginning of the space program, astronauts have been following these principles and developing techniques to help flight crews stay alive and accomplish dangerous missions in the unforgiving environment of space. In Controlling Risk, you will learn how to operate better, work together, and improve performance in your high-risk business to accomplish much more in your complex world.