Jan 28, 2020
Welcome to the world of disruptive transformation. The benefits of a culture of safety, inclusion, and flux that will change as your company changes. Transformation is about changing your current behaviors to better reflect the organization you want to become. Disruptive leadership fosters open dialogue, transparency, and accountability.
Transformation becomes much easier when your leadership mindset is a disruptive one. Change is baked into that kind of cultural mindset. Transformation is an ongoing process. Take any New Year's resolution, for example. It most likely involves changes to your behavior and lifestyle from where you are currently to where you would like to be. In short, before you can change your actions, you must change your mind.
This is the first step in the disruptive mindset. You are making the choice to grow at all costs and at all times. You are creating space for your organization to imagine the possibilities, stay creative, and offer fresh thinking to old persistent problems. Disruption is a catalyst for growth. As Picasso said, "every act of creation is first an act of destruction."
So how do we begin creating a disruptive mindset for leadership? Here are a few helpful tips that will help you transform your leadership and embrace your culture as the growth accelerator it is:
Digitization allows a laser focus on consumer experience, on customer behaviors, on the needs and wants of a generation that has watched the decline of brick-and-mortar retail, dining in and taking out, newspapers, textbooks, post office boxes, shopping malls, cassette tapes, parking meters and online privacy.
Watched the decline, or did we force the decline? Chicken. Egg.
Did those industries feel a compelling need to better serve their customers? Did competition force their hands? Or did their customers actually demand it—in a vacuum, with only a taste of its promise?
If the former is true, enterprises can rest on their laurels and decide when it’s time, decide when they’ll let customers in on the secret that something better may be possible, pick their own timing when they feel their business is ready to undergo disruption.
If the other scenarios are more likely than the first—if they’re in play at all—every business owner or leader across the globe understands the need to digitize if they have a hope to survive, let alone thrive, in a competitive and customer-savvy experience economy.