Five industrial team members in high-visibility clothing reviewing information on a laptop inside a warehouse.

You may believe you have a strong safety culture until a serious incident, near miss, persistent challenge or inconsistent performance across sites reveals a gap between your expectations and the results being achieved, despite the effort being made. That gap is the difference between aspiration and reality.

Metrics, systems, and compliance provide important structure and visibility, but they do not always reveal how safety is experienced or how work is carried out day to day. Without that understanding, time and investment can be directed toward visible symptoms rather than the factors shaping performance.

At this point, the question shifts from how do we improve safety? to what is shaping how safety is experienced and delivered across your organization?

Mindset: What shapes behavior

How people perceive risk, balance competing priorities, take ownership, and understand what is expected

Behavior: How people work

How work is planned, carried out, adjusted, and learned from in the field.

What leaders and teams consistently emphasize, recognize, follow through on, or tolerate.

How safety processes, tools, and controls support or hinder safe execution.

Delivered through Transformation Cloud™, Discover combines qualitative and quantitative insights in interactive dashboards that reveal patterns and trends across roles, teams, sites, and contractor groups. This gives you a consistent, organization-wide view of your safety culture, helps you identify where deeper attention is needed, and supports confident decision-making at scale.

At the core of this approach are three proprietary diagnostics: 

Captures narrative feedback from the workforce and analyzes it to surface themes, sentiment, and patterns. It reveals how people really think and feel about safety, leadership, and communication.

A structured, quantitative diagnostic that benchmarks the maturity of your safety culture across key safety drivers such as leadership, trust, learning and communication. It gives you a clear, data‑backed view of where your culture is strong and where deeper attention is needed.

Provides practical insight into leadership preferences and behaviors using our proprietary 12 Characteristics of Safety Leadership. It helps leaders understand how their style influences safety and team culture, providing a strong foundation for targeted development.

Data can reveal patterns, but direct engagement and observation help explain why they exist and how they affect execution.

  • Interviews and group discussions with leaders, employees, and contractors
  • Observation of planning, toolbox talks, leadership interactions, and work in the field 
  • Review of safety systems, incident data, critical controls, and investigation processes
  • Examination of how risks are recognized, communicated, and managed during work
  • Examination of how risks are recognized, communicated, and managed during work.

An assessment should give you more than findings. JMJ brings the evidence together to identify what needs attention, align senior leaders on the direction forward, and establish how progress will be measured.

The strengths, risks, and factors requiring attention are brought together into a clear set of priorities.

Senior leaders align around the safety culture the organization wants to create and the areas requiring focused action.

A prioritized roadmap sets out the focus areas, actions, communication, and capability needed to move forward.

Cultural, behavioral, leading, lagging, and engagement measures connect leadership actions and field execution with safety outcomes.

Across complex operations and major projects, organizations working with JMJ have achieved measurable results in safety culture and performance. These examples are drawn from wider safety transformations that began with, or were informed by, assessment and diagnostic insight.

57% reduction in fatalities

A global mining organization reduced fatalities from 40 to 17 over four years following assessments of performance, systems, and culture

61% reduction in TRIR

At the Donggi-Senoro LNG project, an Integral Assessment provided an honest view of the project culture and informed leadership alignment and coordinated action across a complex, multicultural workforce

Routine safety conversations increased from 68% to 96%

Successive assessments at a major US refinery also showed stronger listening, learning, and proactive prevention across its employee and contractor workforce

TRIR reduced from 2.75 to 0.00

Following workforce diagnostic insight and a wider safety transformation, Toll Group maintained the highest contractor safety rating for more than two years and became a preferred supplier

Highest-performing division for safety and well-being

Following a Safety Culture Assessment and wider transformation, an international infrastructure organization’s highways division became its highest-performing division for safety and well-being. The approach subsequently attracted interest from other divisions

ExxonMobil President’s Safety Award

JGC used culture health checks at key stages of its major capital projects as its safety approach expanded across international and local projects. Its performance was recognized with the ExxonMobil President’s Safety Award.

  • Clarify your current safety context and goals
  • Outline what a safety assessment could look like for your sites and teams
  • Discuss whether a JMJ safety assessment is the right fit for your organization