Canada LNG frontline workers

Implementing Incident and Injury Free™ (IIF™)
to set a global standard for safety on an LNG major capital project

A six-year collaborative approach has delivered safety excellence and lasting impact

149 million
Project hours to date with TRIR 0.22

Our client LNG Canada is a joint venture of five global energy companies with substantial experience in liquefied natural gas (LNG)—Shell, Petronas, PetroChina, Mitsubishi Corporation, and KOGAS. The group commissioned JGC Fluor (JFJV), a joint venture between JGC Constructors BC Ltd. and Fluor Canada Ltd. to build an LNG plant in Kitimat, British Columbia, Canada.

In pursuit of this goal, the project integrated JMJ’s Start Strong, Stay Strong, Finish Strong capital project approach into the existing Health, Safety, Security, and Environment (HSSE) management systems.

The project approach focused on embedding visible leadership, cultivating positive safety mindsets, and streamlining processes throughout critical phases of the project, including engineering, design, construction, and commissioning. These efforts were geared towards reducing safety risks and ensuring a flawless facility start-up.

Our solution integrated Incident & Injury-Free (IIF) principles throughout the project by supporting key stakeholders at all levels at the Canadian construction site and in the fabrication yards in China and Italy.

This included developing contractor IIF leadership, onboarding senior employees, and providing targeted coaching to address specific challenges. We facilitated interventions to improve safety performance, designed reflective learning sessions, and collaborated with the client to create “Safety Day” activities. In China, we assessed current practices and closed gaps to align with the SPoE goal and offered customized training, including a Frontline Leadership Program to develop IIF champions.

As this complex project evolved, both our client’s leadership and JMJ had to quickly adapt to emerging challenges. We creatively delivered engagement workshops during COVID and designed solutions to resolve issues like communication breakdowns and relationship misalignment. After a serious incident at the Chinese fabrication yard, we provided critical support through a targeted management workshop. Additionally, JMJ worked closely with the project’s mental health and wellness team to connect individuals with expert support.

CLIENT GOALS

As a mega oil and gas project working with fabrication yards in China and Italy, LNG Canada and JFJV recognized the need to establish a culture that supported safe and successful completion of the work across all regions. JMJ was engaged to help overcome key challenges and ensure these goals were met. This included:

  • Developing a high-performance IIF culture from the outset
  • Building leadership structures capable of steering the Safest Project on Earth (SPoE) across all operational centers
  • Countering the early-stage performance dips common on mega-projects
  • Driving IIF commitment across contractors, partners and vendors
  • Shifting safety attitudes, behaviors, and perceptions regarding safety
  • Encouraging proactive safety interventions and feedback
  • Embedding care, respect, and dignity as core values
  • Meeting environmental and regulatory requirements, respecting the rights of Canada’s First Nations
IIF on the project has made a key difference in the safe delivery and high quality of modules. IIF is always about commitment and a strong belief that every incident can be prevented.
Huib Verschoof, LNG Canada, Yard Manager
We've built a strong consensus around the core principles of caring for one another and ensuring our own safety.
Fabrication Project Manager

RESULTS

The LNG project achieved significant tangible and intangible outcomes, including achieving an incredible 149.3 million project hours with a Total Recordable Incident Rate (TRIR) of just 0.22. In Canada, the construction site remained fatality-free, while in China, despite a major incident, significant safety progress was achieved.

JMJ’s Frontline Leadership Program was recognized with the prestigious Golden Hat Award from Shell and will now be mandatory for future Shell projects in China. The program contributed to a significant improvement in management skills across the fabrication yards, leaving a lasting Safest Project on Earth (SPoE) legacy.

Workers frequently expressed appreciation for the Incident and Injury-Free (IIF) safety approach, noting that they felt genuinely supported by management’s care and concern. In addition, the exceptional alignment between the construction and commissioning phases has been widely recognized as a critical factor in the project’s overall success.

KEY TAKEAWAYS

  • It’s never too early to prioritize safety on a large-scale project
  • Implementing tailored leadership programs that integrate with existing policies and procedures can deliver measurable performance results
  • Strengthening safety leadership skills at all levels is essential for maintaining a safe and productive work environment
  • Leaders must actively engage with employees on the ground to demonstrate care and build trust
  • Creating an environment where workers feel valued and psychologically safe positively impacts morale and productivity